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• Daily 1.5 is suitable for normal or rather tight-fitting everyday sneakers.
  
• All-Day 2.5 fits roomier sneakers and offers more cushioning.
  
• Max Cloud 3.5 is suitable for high-tops, boots, and shoes with a lot of interior space.
  
  If you are unsure, we recommend the thinner version.

The specification describes the maximum thickness of the insert in the heel area. The thicker the insert, the more space it takes up in the shoe. As a result, the foot sits correspondingly higher.

Depending on the chosen thickness, CloudStep insoles are suitable for sneakers, casual shoes, high-tops, boots, and roomy work shoes. The 2.5 cm and 3.5 cm versions are not suitable for shoes that are already tight-fitting or very low-cut.

• Remove the existing insole and use it as a template.
• Trace the shape onto CloudStep and trim small pieces at a time.
• Check the fit after each trim.

The processing time is approximately 1-2 business days. Subsequently, the estimated delivery time to Austria and Germany is approximately 1 week. After shipment, you will receive a confirmation with tracking information, if available.

You can generally cancel your purchase within 14 days of receiving the goods.

Please first check the insoles in a clean environment and only cut them to size once you have decided to use them. You can find the full terms and conditions in our cancellation policy.